About the Role
SUMMARY:
This position is responsible for documenting, communicating and providing the necessary oversight and governance of TCM Bank’s Third-Party Risk Management Program. Will work closely with IT personnel to manage vendors and with PMO office on projects involving third parties.
DUTIES & RESPONSIBILITIES:
Manage external vendor relations.
Perform as functional bridge amongst external vendors as well as internal stakeholders.
Coordinate all vendor management tasks inclusive of working with external vendors and internal employees.
Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished.
Help and coordinate vendor processes and methods to approve vendors.
Perform critical vendor security and risk reviews and assessments both from a new vendor review and annually for existing vendors.
Ensure to track, measure, report and evaluate vendor performance.
Troubleshoot all vendor problems and present to management as required.
Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions.
Identify and implement continuously enhance efficiencies associated with vendor management plus produce fulfillment.
Formulate workflow processes, methods and policies for applying vendors.
Ensure to collaborate with IT areas to assure vendor partners effectively manage plus contracts are completely leveraged.
Prepare processes for as well as manage analysis, selection and transition.
Monitor contractual agreements for all IT function’s vendors.
Stimulate steady process enhancement to present increasing operational efficiency in entire business partner processes.
Support to explore expansion across new business lines.
Perform other related duties as assigned.
Requirements
QUALIFICATIONS:
- Bachelor's degree in supply chain management, marketing, business administration, or a related field.
- 4+ years of proven experience working and managing vendor systems and relationships
- Proficient in all Microsoft Office applications.
- The ability to travel for work.
- The ability to multitask effectively.
- Strong negotiation, management, and decision-making skills.
- Excellent analytical, problem-solving, and organizational skills.
- Effective written and verbal communication skills.
- Strong customer service skills with the ability to interact with all levels of personnel through verbal and written communications.
- Ability to manage multiple projects, work in a fast-paced environment, and meet deadlines.
- Capable of finding solutions through technical documentation, internet searches, or peer interactions.
- Flexibility and capability of working under high pressure in a complex environment.
About the Company
TCM Bank, N.A., a subsidiary of ICBA Payments, helps your community bank grow with a well-rounded selection of credit cards that come without the hassle of starting and managing a program yourself.