Lead Client Services Advocate - Assurance

About the Role

ADP is hiring a Lead Client Security Advocate -Assurance

Are you an eager security, client service, or technology professional who wants to learn what a wide-scope security advocacy role across a global corporation has to offer?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
Are you ready to join a company offering career advancement opportunities throughout your career journey?

Well, this may be the role for you. Ready to make your mark?

This is an ideal opportunity for a motivated, collaborative, service-focused, and curious individual who is interested in building a career in security and client service.

In this role, you will act as a trusted security advisor and advocate, engaging directly with internal and external clients—virtually and in person—to represent ADP's security program.

No two days are the same. You will be one of the key security advocates, responsible for various client communication styles, advocacy, and assurance. You will work closely with cross-functional partners, navigate tight deadlines, and continually find ways to elevate the client experience.

To thrive in this role, you'll need a demonstrated and strong background in security, technology, risk, business, or client service. You'll need advanced communication skills, both written and oral, relationship-building expertise, and the ability to engage senior stakeholders with professionalism and confidence. Our best advocates are collaborative, curious, and passionate about delivering outstanding client service.

Like what you see? Apply now!

What You'll Do

Learn more about ADP at tech.adp.com/careers

Here's what you can expect on a typical day in the life of a Principal Client Security Advocate at ADP:

You will be responsible for responding to client security inquiries in a professional, timely, and respectful manner while providing top-notch service to solve the most complex problems.
You will frequently engage with clients face-to-face, delivering presentations to advocate for the ADP Security program and provide assurance to our client's most challenging concerns
You will work with client auditors to satisfy the demands of an evolving third-party risk management landscape.
You will work with legal teams to advise on ADP Security Policies and Standards.
You will be a change agent, interpreting internal and external business challenges, then recommending best practices to improve Client Security Advocacy services.
You will have both depth and breadth of expertise in a Security discipline and serve the organization as a security Subject Matter Authority!
You'll engage across the organization to discuss client security requirements and explain our program. By using a consultative approach, you'll work directly with client service, sales, and legal teams to address client security concerns and requests.
You will be a problem solver! You are expected to think outside the box and identify creative solutions, often leading team projects with moderate resource requirements, risk, and complexity to drive efficiency across the organization.
You will work with individuals across the company – down the hall and across the globe - up to and including executives, to understand business goals and related communications needs, and then develop appropriate deliverables.