About the Role
Key Responsibilities
Program Governance Management
Maintain and enhance the TPRM governance framework, including policies, standards, procedures, and control documentation.
Lead or support strategic initiatives to mature the TPRM program, including tool implementations, workflow automation, and integration with other risk disciplines (e.g., Information Security, Compliance, Legal).
Work with initiative leaders and other project owners to ensure timely, accurate updates are captured and communicated to the team, Risk Partners and Leadership.
Support leadership in ensuring third-party oversight is effectively implemented bank wide.
Develop and maintain program dashboards, KPIs/KRIs, and executive reporting for senior leadership and Board-level risk committees.
Track program compliance, exceptions, and issues to inform risk-based decision-making.
Perform control testing and assurance activities across key TPRM lifecycle processes (e.g., due diligence, risk assessments, ongoing monitoring).
Identify program gaps or inconsistencies and drive remediation plans.
Ensure consensus and appropriate sign-off is obtained for any new, enhancement/changes to the program.
Ensure communication plan is developed and executed by project/initiatives leader to ensure awareness and transparency.
Review of any required training materials to support release of projects/initiatives.
Policies and Procedures Management
Conduct annual refresh of TPRM Policy and Charter.
Ensure any changes to the program are captured in the appropriate procedures and posted to the appropriate repository.
Conduct procedure review based on importance to the program.
TPRM Committee Leader
Set agenda/action(s) for Committee including date/time attendees, presenters, etc.
Ensure annual Third-Party reviews for Critical and High Third Parties.
Work with Relationship managers to develop annual update presentations.
Capture meeting minutes and publish de-brief/takeaways.
Obtain sign-off from stakeholders.
Contract Worker Support (when applicable)
Manage contract workers to support program initiatives.
Work with Contractor Third Party to on/off-board worker.
Set deliverables and ensure execution on requirements.
Regulatory Relations, Legal and Audit Liaison
Work with Risk Partners to ensure TPRM program is harmonized with Risk Partners.
Create communication plans to ensure transparency and understanding.
Coordinate responses to internal audits, regulatory exams, and compliance testing related to third-party risk.
Monitor relevant regulatory changes (e.g., OCC, FRB, FDIC, CFPB, NYDFS) and ensure TPRM program alignment.
Requirements
This role has a hybrid work schedule and can be based in our NY (NYC, White Plains, Jericho) and CT (Southington, Stamford).
Requirements
- Bachelor’s degree or 7+ years work experience equivalent in Third-Party Risk, Enterprise Risk, or governance roles
- Strong understanding of regulatory frameworks and risk management standards
- Experience with GRC platforms (e.g. Process Unity, Archer, Coupa, ServiceNow)
- Six Sigma Training/Certification
- MS Office suite
- Ability to prioritize work to meet deadlines and work both independently and within a team structure
- Relevant certifications (e.g. CTPRP, CRVPM, CRISA, CISA) are a plus
- Other projects and initiatives as assigned
About the Company
Webster is a leading commercial bank that delivers financial solutions to businesses, individuals, families, and partners. With more than $60 billion in assets, we offer digital and traditional service delivery through our differentiated lines of business: Commercial Banking, Consumer Banking, and HSA Bank, one of the country’s largest providers of employee benefits solutions.
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity and affirmative action employers M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.