About the Role
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
At Roblox, we are looking for a strategic leader to take on the role of Senior Manager of Vendor Operations and Compliance. This leader will be responsible for developing, implementing, and managing the comprehensive vendor governance framework across the entire organization, ensuring operational efficiency, critical risk mitigation, and adherence to all legal and corporate standards within a complex, highly regulated global environment.
Reporting to the Director of Global Operations, you will provide strategic oversight for all aspects of vendor operations and compliance. You will manage a high-performing team, engage executive stakeholders, and drive continuous improvement across the vendor lifecycle — from due diligence to performance offboarding.
You Will
Define and execute the comprehensive vendor governance and compliance strategy across the organization.
Lead the team and manage performance across all critical vendor operations processes and service delivery.
Serve as the primary escalation point for significant vendor compliance issues, breaches, or performance failures.
Oversee new vendor integration, ensuring robust due diligence, contracting, and compliance readiness.
Align BPO operational performance, capacity, and staffing with necessary business demand and risk mitigation.
Report on vendor risk posture and operational performance to senior leadership and the board.
Drive initiatives for continuous operational excellence, efficiency, and vendor lifecycle maturity.
Requirements
- 8+ years of experience in Vendor Management or Global Operations; 4+ years in a management or leadership role.
- Deep expertise in designing and implementing enterprise Governance, Risk, and Compliance (GRC) frameworks.
- Proven ability to successfully lead and develop high-performing teams, establishing clear accountability for results.
- Exceptional executive communication and presentation skills for engaging stakeholders on sensitive risk topics.
- Strong strategic and analytical skills to convert complex data and performance metrics into organizational strategy.
About the Company
Roblox's vision is to reimagine the way people come together. Our mission is to connect a billion people with optimism and civility.
What is Roblox?
Roblox is a platform where people come together virtually to share experiences. Every day, tens of millions of people from around the world come to Roblox to learn, work, play, connect, communicate, and socialize in immersive digital experiences all built by a global community of creators.
Powered by Creators
Roblox is powered by a global community of millions of developers and creators who produce their own immersive multiplayer experiences each month using Roblox Studio, our intuitive desktop design tool. Any experience imaginable can be created on Roblox.
How Popular?
Roblox is ranked as one of the top entertainment platforms for audiences under the age of 18 based on average monthly visits and time spent (Comscore). Our popularity is driven purely by the community with millions of people signing up through word of mouth every month.