About the Role
Imagine360 is seeking a Vendor Manager to join the team! The Vendor Manager will facilitate and maintain both new and existing relationships between the Imagine360 organization and vendors/partners.
Position Location: 100% remote
Responsibilities include but are not limited to:
Own and maintain relationships between Imagine360 and assigned vendor partners; serve as the primary point of contact for day-to-day coordination and escalations.
Support vendor selection and approval activities by coordinating internal due diligence, documentation, and stakeholder input for company-approved vendors.
Coordinate vendor onboarding activities, including implementation requirements, internal routing, and readiness milestones in partnership with Implementation, Operations, and other stakeholders.
Maintain vendor process documentation and reference materials (e.g., implementation steps, operational workflows, contacts) and support development of training content as needed.
Monitor vendor performance and service delivery by tracking operational metrics and recurring issues; communicate trends and risks to internal stakeholders.
Track vendor adherence to contractual requirements and service levels; partner with internal contract owners to address gaps and support renewals or amendments as needed.
Research and evaluate proposed vendors and partnerships, gathering operational considerations, implementation requirements, and impact to existing workflows prior to approval.
Establish and apply standards for evaluating approved vendors (e.g., implementation readiness, operational fit, performance expectations) and maintain supporting documentation.
Maintain the approved vendor catalog and reference library, including key contacts, service scope, operational requirements, and escalation paths.
Facilitate recurring vendor touchpoints to review implementation status (as applicable), open issues, action items, and risk mitigation; document outcomes and follow up to closure.
Other projects and duties as assigned
Requirements
Required Experience/Education:
- Have a Bachelor's degree or higher
Preferred Education:
- Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or a related field
Required Experience:
- Experience with implementing and managing healthcare vendor partnerships
Preferred Experience:
- Project management experience coordinating cross-functional initiatives, including timeline management, stakeholder communication, and deliverable tracking.
Skills and Abilities:
- Be proficient with Microsoft Office Suite, particularly Word and Excel
- Be detail-oriented
- Adept at understanding service contracts and operational implications
- Should be able to multitask effectively
- Demonstrate exceptional analytical, problem-solving, and decision-making skills
- Effective written and verbal communication skills
What can Imagine360 offer you?
- Multiple Health plan options
- Company paid employee premiums for disability and life insurance
- Parental Leave Policy
- 20 days PTO to start / 10 Paid Holidays
- Tuition reimbursement
- 401k Company contribution
- Company paid Short & Long term Disability plus Life Insurance
- Professional development initiatives / continuous learning opportunities
- Opportunities to participate in and support the company's diversity and inclusion initiatives
About the Company
Imagine360 is an integrated health plan addressing one of the greatest challenges on behalf of self-funded employers: healthcare costs are harming the bottom line, they're increasingly unaffordable for employees, and the experience remains poor. We help businesses and their employees navigate through clutter and chaos and bring deep cost savings that protect everyone’s well-being and budgets. It’s way more than a health plan. It’s a promise.
We’ve helped hundreds of self-funded clients. Our solutions are ready to be implemented. The results are proven and impactful.
Imagine360’s innovative payment model includes preferential contracting with providers and health systems, and additional price protection through reference-based pricing, saving employers 15-30% on average compared to the national carriers.
With more than 17 years’ experience, and 25-million-months of member data, Imagine360 offers care coordination and medical management to proactively guide members through the complexities of healthcare. We bring employers a reimagined health plan solution, created to provide the flexibility, service and support employers need to take good care of employees, their families and business. We do this through:
- Assistance with plan design and expert administration with integrated third-party administration
- Built-in price protection from the #1 reference-based pricing solution in healthcare
- Provider contracts with Imagine Health’s top-rated providers and health systems
- Comprehensive member support throughout their healthcare journey
It’s more than a health plan. It’s our promise to deliver a better health plan experience.
Learn more at https://www.imagine360 today!