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Support & FAQs

Certification & Training Platform
Key Contacts

Different members of TPRA staff assist with different areas of our training and certification programs. To know who to contact for your specific issue, please review staff members and their roles below.

Account, Course & Certification Management

For assistance with or questions regarding:​

  1. Creating an account on the Inspire platform

  2. Accessing or navigating a course, or the site as a whole

  3. Completing a course

  4. Downloading your certificate of completion

  5. Receiving your digital certification badge

  6. Getting CPEs approved

Please contact meghan.schrader@tprassociation.org.

Login Issues, Password Reset, etc.

For assistance with or questions regarding:​

  1. Logging into your account

  2. Resetting your password

Please contact support+tpra@inspire360.com.

Exam, Work Experience, Pearson VUE, etc.

For assistance with or questions regarding:

  1. Exam Results review and approval

  2. Work Experience review and approval

  3. Getting authorized through Pearson VUE

  4. Scheduling your exam

  5. General Pearson VUE questions

  6. Accommodations

  7. Group Trainings

  8. Bundling certifications with Premium Membership

Please contact julie@tprassociation.org.

Frequently Asked Questions

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