About the Role
Job Responsibilities
Manage a portfolio of third-party supplier engagements from onboarding through termination, ensuring supplier engagements meet internal TPO standards, policies, and governance requirements.
Maintain accurate supplier inventory records and complete portfolio documentation, monitoring portfolio health, emerging risks, and remediation progress.
Coordinate onboarding activities, including required risk assessments and due diligence packages.
Drive cross-functional reviews and document inputs and approvals across key partner teams
Support and facilitate engagement and inputs from FVA, Information Security, Privacy, Compliance, Architecture, Legal, and other review teams as needed.
Support contract lifecycle activities including negotiations, renewals, amendments, and terminations.
Confirm contractual obligations align with applicable policy and regulatory requirements.
Track renewal timelines and proactively manage remediation and exit activities.
Identify and manage third-party operational, compliance, cybersecurity, concentration, and resilience risks, driving remediation and supporting audit, exam, and ongoing regulatory readiness compliance.
Serve as the primary point of contact for business owners and supplier stakeholders, building strong internal and external partnerships while influencing cross-functional decisions and presenting risks, recommendations, and portfolio updates to senior leadership.
Partner with Finance (the function responsible for ongoing sub-processor relationship management) to support the recurring process that ensures contractual commitments are met, including compliance monitoring, record updates, and coordination with internal teams.
Requirements
Required Qualifications, Capabilities, And Skills
- 5+ years of proven experience in vendor management, supplier governance, third-party risk management, or operational resilience
- Working knowledge of regulatory requirements that impact third-party supplier relationships
- Experience managing complex supplier portfolios and remediation activities
- Strong contract governance and lifecycle management capability
- Ability to interpret and apply risk assessments and due diligence outputs to support decisions
- Strong stakeholder management skills, with the ability to influence across multiple teams
- Excellent written and verbal communication skills, including executive-ready updates
- Strong analytical, organizational, and project management skills
Preferred Qualifications, Capabilities, And Skills
- People leadership experience, including coaching, developing talent, and leading through influence across cross-functional teams
- Experience coordinating reviews across information security, privacy, compliance, architecture, legal, and financial viability partners
- Experience supporting audit and exam response activities related to third-party engagements
- Experience building portfolio dashboards, metrics, and risk reporting for senior stakeholders
- Familiarity with supplier exit planning and operational resilience considerations
About the Company
hase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.