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Is Your TPRM Program Actually Improving? | TPRM Exchange Podcast Episode 2

Updated: 14 hours ago

Many third-party risk management (TPRM) programs today have reached a level of operational maturity. They have defined processes, lifecycle coverage, and established workflows for intake, due diligence, and monitoring.


But a critical question remains: Is your program actually improving—or just maintaining the status quo?


In this episode of the TPRM Exchange Podcast, Hilary, Senior Membership & Education Coordinator at TPRA, speaks with Keith Frantz, Director of Vendor Management at Prosper Marketplace, to explore the difference between maturity and true progress, emphasizing that strong programs continuously evolve alongside changing risks, technologies, and business needs.

“If it’s a check-the-box exercise, you have room for improvement.”

From identifying signs of stagnation to adapting for emerging risks like AI, this conversation highlights practical ways practitioners can refine assessments, strengthen monitoring, and deliver more meaningful insights to the business.



What You’ll Learn

  • Why maturity doesn’t equal improvement

  • Signs your TPRM program may be stagnant

  • How to modernize risk assessments and evidence standards

  • The growing impact of AI and emerging risk domains

  • How better reporting and monitoring drive stronger decisions

  • Why collaboration across procurement, legal, and the business is critical


Key Takeaway

“Collaboration, communication, and education—that’s what makes a program successful.”

About the Guest

Keith Frantz, Prosper Marketplace

Graduate of Baylor University, worked in Financial Industry for over 20 years under numerous umbrellas. While in the mortgage industry, I worked primarily in default and risk management providing oversight for mortgage servicers. After moving to risk and vendor management, I have built and matured several programs at different companies and now oversee Procurement, Third Party Risk, and Internal Controls for Prosper Marketplace.




Have a question or topic idea?

Send us your suggestions at: pod@tprassociation.org


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